Unbound Business Accounts

With a Company Account at Unbound, you as a manager can easily manage and monitor multiple users within your organization. This type of account is ideal for businesses where multiple employees make purchases. You gain insight into purchases and quotation requests, can set up one email address for invoices, and centrally manage the use of the account. Create a Company Account for centralized control over your team's orders.

When should you request a Company Account? Request a Company Account when you are responsible for employees who make purchases at Unbound or when you as a financial manager need insight into all orders at Unbound. With a Company Account, you can set roles and assign specific rights to employees.

 You can request a Company Account in two ways:

1. By email: Send an email to service@unboundxr.com. and indicate who should be the administrator of the account, including the employees who fall under this administrator. By default, the administrator has all rights. You can indicate: whether employees may or may not place orders; whether employees can view all orders under the account or only their own orders.

2. Online: Request a Company Account via the website and set up the account yourself. Go to: Customer Account Login. Log in with your existing details or first create a standard account. After logging in, you will see the option "Company Account" in the left menu. If this option is missing, check if you are on the B2B site (/b2b/), or contact service@unboundxr.com. 

Click on the link “Company Account” and then on the button “Create.” Fill in the form and click on “Confirm.” Your request will now be processed. Upon approval (usually within a few hours), you will receive a confirmation email.

Log in to access the new features in the menu under "Company Account":

• Users
• Roles
• Orders

Setting roles Start by creating roles. Click on the button to create a new role and assign rights at four levels:

• Company Account – who can view and manage the main account.
• Users – who can view, add, modify, and remove users.
• Roles – who can change roles.
• Orders – who may place orders and view others' orders.

Click on “Confirm” to save the role settings.

Under “Users,” you can add employees to the account. Keep in mind that only new users can be added. For existing accounts, Unbound can set this up for you; in that case, forward the email addresses of the employees who should fall under the Company Account.

Under “Orders,” you will find an overview of all orders placed by employees since they were added to the Company Account. Please note: previous orders and quotes are not visible here.

Invoice email address Under “Orders,” you can also set the invoice email address. All invoices from orders placed via this account will be sent to this email address. Make sure this address is correct.

Do you have any questions? Feel free to contact us via service@unboundxr.com.