When you place your online order on a business day before 11.00 pm, the item is in stock, and you pay via a direct payment method such as Credit Card, iDeal or Paypal, your order is typically shipped the same day*. If the item is not in stock in our online store? Then an estimated delivery time is always given on the product page. When a product has a longer delivery time, we aim to ship your order as quickly as possible. Your order is placed as a reservation in our system and when the product arrives in our warehouse, it is immediately processed and prepared for shipment.
When you have ordered a product, you will receive an order confirmation from us. Note: only when your order leaves our warehouse will you receive a shipping confirmation with a track and trace code from us. Therefore, if your product is not immediately in stock, the shipping confirmation may come later. If you are not sure whether you have received the correct confirmation, you can always contact our customer service.
* if your item is in stock. Except for Sundays and public holidays.
| You order on: |
You order before: |
Your package will be delivered: |
| Monday |
11.00 pm |
Tuesday |
| Tuesday |
11.00 pm |
Wednesday |
| Wednesday |
11.00 pm |
Thursday |
| Thursday |
11.00 pm |
Friday |
| Friday |
11.00 pm |
Saturday |
| Saturday |
- |
Monday/Tuesday* |
| Sunday |
9.30 pm |
Monday/Tuesday* |